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Sometimes you almost gotta laugh at potential clients...
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marvsbbq
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PostPosted: Apr 11 2007    Post subject: Sometimes you almost gotta laugh at potential clients... Reply with quote



Last edited by marvsbbq on Jun 10 2007; edited 1 time in total
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StarsandStripes
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PostPosted: Apr 11 2007    Post subject: Reply with quote

Yes! I make a MEAN bologna sandwich!!!!!!!!!!!!
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BBQMAN
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PostPosted: Apr 11 2007    Post subject: Reply with quote

Sure thing Marv- I get $1.50 for a hotdog, and $1.00 for a soda at the market, so why not! Laughing

I had a gal that works as the food director at a large (2000 member) church ask what we could provide for $2.00. I asked her what she was providing at the church for $2.00? Guess what- no answer! Wink

Just say no Marv, just say no! Laughing
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OddThomas
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PostPosted: Apr 11 2007    Post subject: Reply with quote

Howdy,

I'm new to the pricing game and to "catering" but just doing the mental math here; couldn't you have offered her a "cook and deliver" only option (or better yet a cook and pickup) of a mix of enough pulled pork and, say, leg quarters for $500 or even maybe just bump her to $600? I know you couldn't do ribs and brisket, but I think you could have come up with something that would work within her budget. Heck, you could have offered just chicken and surely made a decent profit for tending a fire for a few hours; especially if she has someone come get it.

I know you're in business to make money, but I'm always looking for a way to satisfy the customer's needs when everyone else turns them away.

Take me to school Marv. Cool

Best regards,
Mike W.
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G's BBQ
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PostPosted: Apr 11 2007    Post subject: Reply with quote

HA, I got one today that has her wedding in 2 weeks and hasnt booked a caterer or a reception room...but at least she is willing to pay the price...
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BBQMAN
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PostPosted: Apr 11 2007    Post subject: Reply with quote

OddThomas wrote:
Howdy,

I'm new to the pricing game and to "catering" but just doing the mental math here; couldn't you have offered her a "cook and deliver" only option (or better yet a cook and pickup) of a mix of enough pulled pork and, say, leg quarters for $500 or even maybe just bump her to $600? I know you couldn't do ribs and brisket, but I think you could have come up with something that would work within her budget. Heck, you could have offered just chicken and surely made a decent profit for tending a fire for a few hours; especially if she has someone come get it.

I know you're in business to make money, but I'm always looking for a way to satisfy the customer's needs when everyone else turns them away.

Take me to school Marv. Cool

Best regards,
Mike W.


We'll I'm not Marv, but I'll take a shot at it Thomas! Wink

You can't get out of McDogshizzle for much less than $2.50, and they don't deliver. For that, you get 2 for $2 cheeseburgers. Now that's great for mcDogshizzle, they do a lot of volume. They also rope you in as the "usuall" patron also buys something else to go with it like a fountain soda that has a dang near 100% profit.

Then there are labor costs. Fuel costs. And $20 bucks at the carwash hosing out my rig.

This isnt a get-rich scheme. It' a lot of work and expense to provide quality products. If I can't provide a quality product, I might as well stay home! Very Happy

That's just my take, I'm sure Marv has his own take on this one! Very Happy
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OddThomas
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PostPosted: Apr 11 2007    Post subject: Reply with quote

Hi,

Thanks BBQMAN. I knew that was the case, but playing Devil's advocate here, my thinking was more along the lines of a price per pound rather than a price per person.

I think I saw somewhere you (or someone else) quoted $10 per pound for meat only orders of pulled pork. At that rate, she was looking at about $730.00 (based on the 3 people per pound scenario) . I just figured there was a way to cut the cost per pound by "mixing in" a cheaper meat, such as leg quarters or whole chickens.

Best regards,
Mike W.
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marvsbbq
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PostPosted: Apr 11 2007    Post subject: Reply with quote

We don't stop eating great barbecue because we grow old......
We grow old beacause we stop eating great barbecue.....


Old proverb from MARV... Laughing Laughing


Last edited by marvsbbq on Jun 10 2007; edited 1 time in total
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OddThomas
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PostPosted: Apr 11 2007    Post subject: Reply with quote

marvsbbq wrote:
As a caterer without a working comissary, I HAVE to cook on site, the HD does not allow me to cook at home and deliver or have them P/U.

Well that makes all the difference in the world right there. I wasn't considering any on site work for that price and I totally understand where you're coming from. This stuff is hard work and you aim to get paid for your time, effort, and expertise.

On another note, I have a step-relative (second husband of my half-brother's mother, Shocked ) who runs a bar and grill type thing who has offered to "provide me with a commissary" for $50 per month, when and if I ever start my own deal. I didn't understand the relevance of that offer until just this moment. Is that a normal type arrangement?
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Harry Nutczak
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PostPosted: Apr 11 2007    Post subject: Reply with quote

$500 to $600 for a party with numbers from 175-200?
That would not even cover the full amount of expected people splitting some jiffy pop 2 ways!

I do not think that would even cover your costs if you were doing a freebie for a charitable org.

No labor income, no fuel income, travel cost's , Possibly missing a gig that pays. and serve them what>?
besides 8 to a pound low-end weiners, and mystery-meat frozen burger patties with no bakery or condiments. I don't think that amount would even cover your food cost's.
10 weeks out and looking for a caterer. I think they are going to end up with a parade of nesco carrying friends serving sloppy-joes on discount hamburger 8 to a pack commercial buns.

Marv, did you get a name? maybe we can start a pool to bet on how long this marriage will last. it might be one of those "what do you mean the condom broke" weddings. Or, "I thought you said you couldn't get pregnant" things

or maybe it was one of us just yanking your chain Marv? did you ever think of that?? I wouldn't put it past a couple people in this forum (especially me)

Maybe she mis-stated the amount due to nervousness and really meant $5-6K?? or was she very clear on this being a gig for less than $1K
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Slamdunkpro
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PostPosted: Apr 11 2007    Post subject: Re: Sometimes you almost gotta laugh at potential clients... Reply with quote

marvsbbq wrote:
..........So as we are talking, she says she wants me to do 'meat only' (I know what that means when they say that....CHEAP). I asked her why she wanted meat only as that is one of the main reasons you hire a caterer in the first place is so NO ONE has to do anything. She says, well...uh...ummm...we have a lot of local family and they wanted to contribute so I figured why not have them do the sides....(Ok lady, what ever...under my breath)............


I'd have ended the conversation right here. Your signs; your rig and when her aunt Betty's potato salad puts 60 people in the hospital; who are they going to blame and bad mouth????? YOU

No good deed goes unpuinshed. Rolling Eyes
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OddThomas
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PostPosted: Apr 11 2007    Post subject: Reply with quote

Harry Nutczak wrote:
I don't think that amount would even cover your food cost's.

I'll argue you can absolutely feed 200(+10%) people smoked chicken for about $300, including the cost of wood (which I normally get for free anyway). I'm not saying you'd make a huge profit (or as Marv has shown, that it would even be worth while), but it can be done.

Harry Nutczak wrote:
Marv, did you get a name? maybe we can start a pool to bet on how long this marriage will last. it might be one of those "what do you mean the condom broke" weddings. Or, "I thought you said you couldn't get pregnant" things

lol. That's just plain wrong. Twisted Evil Seriously though, some people just don't have a lot of money, but still want to have a decent meal with their families. They figure they can at least try... all you can say really is "no". It could also be that they don't realize the cost involved with "custom foods". With all the value menus available now days, it's easy to forget real home-cooked meal is relatively expensive.

At the end of the day she'll either find someone to help her out (probably someone just getting started, however) or she'll have to find some more budget.
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adolpho
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PostPosted: Apr 11 2007    Post subject: Re: Sometimes you almost gotta laugh at potential clients... Reply with quote

marvsbbq wrote:
....So before I even quote HER a price, I ask what her BUDGET is....Ready for this????? She has 175-200 guests and don't want to spend OVER $500.00...That is FIVE HUNDERD DOLLARS!!! That translates to $2.50 PP on the low end to $2.86 on the HIGH end....

I politely said...sorry, I have nothing in that price range and that was the end of it....


I hope I'm not upsetting anyone here, but wasn't that kind of arrogant (even when politely said), even if you don't need her business. You could've at least told her what your price is, that way she had an understanding of what to expect from other caterers. But then again, you already have a gig for that day so it was a moot point.

Some people have never done any business with catering and have no idea what to expect (heck, we have guys on this forum asking what to charge). That also goes for many types of businesses. I'm sure there has been a time where you thought something would only cost so much and then found out it was totally more expensive than you thought. You're on the phone with them already, might as well do something nice like educate them. Wink Maybe they'll remember that jesture and when they have an understanding of the costs and funds to support it, they just might hire you for their next event.

I currently do gigs for friends and family and work on the lower end, but I have a full time job and a part-time music gig. If and when I decide to go into this full force and leave teaching, my prices and target market will change, but I'll remember those times when I smoked for peanuts.

Paz! (peace)
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BBQMAN
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PostPosted: Apr 11 2007    Post subject: Reply with quote

OddThomas wrote:
Hi,

Thanks BBQMAN. I knew that was the case, but playing Devil's advocate here, my thinking was more along the lines of a price per pound rather than a price per person.

I think I saw somewhere you (or someone else) quoted $10 per pound for meat only orders of pulled pork. At that rate, she was looking at about $730.00 (based on the 3 people per pound scenario) . I just figured there was a way to cut the cost per pound by "mixing in" a cheaper meat, such as leg quarters or whole chickens.

Best regards,
Mike W.


Yes that was me. But.....those numbers don't work for me in this case, and here is why.

1. This client had a max. budget at $500.00. $730.00 is a long way from that by about 45%

2. Yes, I offer up pulled pork by the pound at the Fresh Market. I am already there, and I go there to serve food to the general public. Now if you want that price for a catered event, you will have to order the meats early (I don't bring that quantity to the market) and come down and pick it up yourself on Saturday. And it's still not 500 bucks! Wink

We can nit-pick this to death fellas, and the bottom line is still "sorry but I can't provide a quality product to you for $2.50 a guest PERIOD! Not, today, not tommorrow, not for family, not ever! Very Happy

Adolpho, that is a good point. I try to be diplomatic with folks because if you are an a-hole to them that is all they remember. However, as I mentioned above, the gal at the church asked me a ridiculous question knowing full well they coudn't do BBQ with "free" labor and a church discount (if they get one) at the meat market. I often work with retired folks on a budget. They require some extra patience if you want to get the job. I also deal with folks (usually Yellowbook add) that are just "fishing" and have no clue as to what an on-site BBQ requires. That being said, it is our job to educate them, but not cave in to unreasonable requests. I've said it before here, and I'll say it again that my standard response to this is " what did you pay the last to you went to McDogshizzle?". " Did they deliver?" The answer of course is around $5.00, and no.

Lets get real here, if you think you can serve meats for that price, I would suggest keeping the "day job" a while longer! Laughing
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Texman
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PostPosted: Apr 11 2007    Post subject: Reply with quote

Interesting thread, which reflects thoughts and reasoning of seasoned caterers, such as BBQMan, Marvs and non-seasoned (in comparable years) caterers such as ourselves.

Over the past two years we have taken on three minor profit deals to lend a heartfelt economic hand to the customer. We hesitated doing same with the question ‘will this price range be the expected norm if we establish it in our area?’ To cover this we did cost versus financial reward customer educating, plus we sought and received added word of mouth about the product and service, not the cheap costs. Related to these three almost freebies the continued results have generated ‘profitable’ bookings that way than more offset our lack of desired profit. Everyone ended up happy.
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marvsbbq
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PostPosted: Apr 11 2007    Post subject: Reply with quote

OddThomas wrote:
On another note, I have a step-relative (second husband of my half-brother's mother, Shocked ) who runs a bar and grill type thing who has offered to "provide me with a commissary" for $50 per month, when and if I ever start my own deal. I didn't understand the relevance of that offer until just this moment. Is that a normal type arrangement?


That is an AWESOME deal....$50 a month

Our local community center charges $18 per HOUR for kitchen use...IF I were to need one... Laughing I am sure I could find someone out there that would be cheaper if I really needed one. I just find it so much easier to do it all on site and save the hassle AND $$$.
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DawgPhan
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PostPosted: Apr 11 2007    Post subject: Reply with quote

yeah when you start out you arent really in a position to turn down anything...
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marvsbbq
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PostPosted: Apr 11 2007    Post subject: Reply with quote

You and your guests will enjoy "Barbecue better than the best you've ever had" provided by the ever sought after..Marv's Marvlus Pit Bar-B-Q. Our reputation preceeds us as the area's #1 BBQ caterer.

I do my name in red because that is my color on my website AND red is kind of my color on trucks and all my trailers are red (bbq's are black)
kind of trying to tie it all together.

I hope all of this helps someone out there in BBQ land... Wink


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Alien BBQ
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PostPosted: Apr 11 2007    Post subject: Re: Sometimes you almost gotta laugh at potential clients... Reply with quote

marvsbbq wrote:
So I get this call today from a gal saying she is getting married on June 2nd and needs a caterer. (I am thinking..kind of late to be trying to secure a cater for a June wedding but oh well).

So as we are talking, she says she wants me to do 'meat only' (I know what that means when they say that....CHEAP). I asked her why she wanted meat only as that is one of the main reasons you hire a caterer in the first place is so NO ONE has to do anything. She says, well...uh...ummm...we have a lot of local family and they wanted to contribute so I figured why not have them do the sides....(Ok lady, what ever...under my breath).

So before I even quote HER a price, I ask what her BUDGET is....Ready for this????? She has 175-200 guests and don't want to spend OVER $500.00...That is FIVE HUNDERD DOLLARS!!! That translates to $2.50 PP on the low end to $2.86 on the HIGH end....

I politely said...sorry, I have nothing in that price range and that was the end of it....WHAT are people thinking?????

Want me to send this client YOUR way?????


Lets see, $4.28 for a Mc Rib combo with fries, that comes to $794.
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G's BBQ
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PostPosted: Apr 11 2007    Post subject: Reply with quote

BBQMAN wrote:
OddThomas wrote:
Hi,

Thanks BBQMAN. I knew that was the case, but playing Devil's advocate here, my thinking was more along the lines of a price per pound rather than a price per person.

I think I saw somewhere you (or someone else) quoted $10 per pound for meat only orders of pulled pork. At that rate, she was looking at about $730.00 (based on the 3 people per pound scenario) . I just figured there was a way to cut the cost per pound by "mixing in" a cheaper meat, such as leg quarters or whole chickens.

Best regards,
Mike W.




Lets get real here, if you think you can serve meats for that price, I would suggest keeping the "day job" a while longer! Laughing


I agree 100% BBQMan
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