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Shotgun Petes BBQ Super Fan

Joined: 03 Jan 2010 Posts: 492 Location: Columbia, MO
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Posted: May 15 2013 Post subject: ....Can i get some FREE RIBS? ...HUH? |
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So...last Saturday during dinner rush we had a line out the door and every table and booth seated. People were standing in line to order when in comes this lady pushing her way to the front of the counter. She loudly says "Hey can I get a "SAMPLE" of your ribs.
I have seen this loud obnoxious woman in here before, always wanting to try this and try that.
There were peolple already happily dining on our BBQ and more waiting to order, but here is this woman wanting a free sample of ribs!
I politely but carefully told her that we were way too busy and I was getting low on ribs so if she wanted any she would just have to buy some. She then says "Well how my friend 'sposed to know if she like them?"
I smiled and said place an order and you can get some ribs, but you need to get in the back of the line...and I cant promise you we wont sell out by the time you get to the front of the line...thank you...next person please.
How do you guys handle situations like this? _________________ Reverse flow smoker made by my dad "Shotgun Pete" Peters over 30 years ago!
"If you can't BBQ with the Big Dogs, back away from the Pit!"
SHOTGUN PETE'S BBQ SHACK
28 N Ninth St
COLUMBIA, MO
(Downtown across from The Blue Note) |
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T00lman BBQ Super Pro

Joined: 21 Dec 2007 Posts: 2476 Location: warren michigan
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Posted: May 15 2013 Post subject: |
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a size 13 in the backside  _________________ 1 bad azz d.o table
weber 22 1/2 x 2
some of its magic some of its tragic
#37 liar
1 wsm 18 1/2
1wsm 22 1/2 |
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daddywoofdawg BBQ Super Pro

Joined: 22 Jul 2008 Posts: 3892 Location: Starkweather,ND
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Posted: May 15 2013 Post subject: |
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tell her to go to the back of the line and when it's her turn then she can ask. _________________ Good BBQ is all smoke and beers!
The Dawghouse Custom vertical Gasser
Custom Made offset smoker
Char grill smoker
Weber kettle |
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Harry Nutczak BBQ All Star

Joined: 01 Mar 2007 Posts: 8558 Location: The Northwoods
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Posted: May 15 2013 Post subject: Re: ....Can i get some FREE RIBS? ...HUH? |
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| Shotgun Petes wrote: | So...last Saturday during dinner rush we had a line out the door and every table and booth seated. People were standing in line to order when in comes this lady pushing her way to the front of the counter. She loudly says "Hey can I get a "SAMPLE" of your ribs.
I have seen this loud obnoxious woman in here before, always wanting to try this and try that.
There were peolple already happily dining on our BBQ and more waiting to order, but here is this woman wanting a free sample of ribs!
I politely but carefully told her that we were way too busy and I was getting low on ribs so if she wanted any she would just have to buy some. She then says "Well how my friend 'sposed to know if she like them?"
I smiled and said place an order and you can get some ribs, but you need to get in the back of the line...and I cant promise you we wont sell out by the time you get to the front of the line...thank you...next person please.
How do you guys handle situations like this? |
I tell them to go to mickey D's, and to get me a free sample of a big mac, and I'll trade.
We have an "Exhibition Kitchen" now, so I do hand off samples to regulars while I am slicing meats for them. Just regulars who spend with us though. _________________ Just remember that the toes you may step on during your climb to the top will also be attached to the a$$es you'll be forced to kiss on your way back down! |
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MO Barbecue Newbie

Joined: 21 Apr 2012 Posts: 26 Location: Snoqualmie, WA
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Posted: May 16 2013 Post subject: |
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| I hate the sample train, I'm 42 years old and have eaten in my fair share of restaurants, never once in my life have I asked to try a sample. Where does this even come from?! |
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stingerhook BBQ Fan
Joined: 17 Apr 2009 Posts: 190 Location: SE Florida
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Posted: May 16 2013 Post subject: |
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I will try something if offered, but have never asked. _________________ Bass Pro R2D2
Weber Smokey Mountain
UDS (now MIA)
Square Chicken Cooker
Chargriller Barrel Grill
Stok Tower Grill |
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lantern BBQ Super Pro

Joined: 26 Jul 2007 Posts: 2001 Location: Marion,NC
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Posted: May 16 2013 Post subject: |
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Same here. Only thing I've ever asked for samples of is sauces. I always thought the sampler appetizer platter was for sampling.  |
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Mr Tony's BBQ BBQ All Star

Joined: 01 Aug 2010 Posts: 5067 Location: Fredonia Wi
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Posted: May 16 2013 Post subject: |
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I think you handled it quite nicely! I also have used Harry's mcshizzle like response....I have even had one who regularly says even my slider is too much for her for dinner, I should just GIVE her a smaller pinch of meat for her dinner...I tell her to buy the small and eat twice on it....she walks away, but does come back and tries it again a week or so later,,,,Alzheimer's [?]
Just this week I posted my new shirts on FB that I had made for myself and workers, only to be barraged with requests for them on pages and thru PM's....I priced them at $15.00 because of the requests - turned out they only want them if their free, [except for a few current and past Ringers who said they'd put checks in the mail!!] ......go figure! _________________ Money Maker
Scrapper
Mr Tony's Kitchen http://www.thesmokering.com/forum/viewtopic.php?t=67601
Being Blessed with income from my passion!
WWW.MRTONYSBBQ.COM |
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ceedubya BBQ Pro

Joined: 12 May 2006 Posts: 669 Location: Helena, MT
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Posted: Jun 25 2013 Post subject: Re: ....Can i get some FREE RIBS? ...HUH? |
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| Shotgun Petes wrote: | She then says "Well how my friend 'sposed to know if she like them?"
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I would have told her she could take your word for it, or your clienteles, then gotten your customers to give a round of cheers!  _________________ The Edge... there is no honest way to explain it because the only people who really know where it is are the ones who have gone over - Hunter S. Thompson |
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Slow Heat Newbie
Joined: 11 Mar 2009 Posts: 88 Location: Virginia
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Posted: Jul 26 2013 Post subject: |
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| Maybe offer a sampler platter, I used to get this question when selling concessions and I started selling slider sandwiches. So when they ask for a pork sample I politely tell them we offer a slider as a sample for $X.XX if they really wanted it they buy it and if they were looking for a freebee they walk off. |
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Greg_R BBQ Fan
Joined: 24 Jun 2006 Posts: 118
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Posted: Aug 05 2013 Post subject: |
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| Mr Tony's BBQ wrote: | | I priced them at $15.00 because of the requests - turned out they only want them if their free | Hand out a free shirt after the person buys X entrees (customer loyalty program). _________________ Greg |
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